GDPR Policy

West Energy Saving Technologies Ltd will be what’s known as the ‘Controller’ of the personal data you provide to us. This GDPR policy sets out the way your personal data is collected, handled, stored and protected online.

Why we need your data

When you contact us regarding information on our products and services, for a quotation or to place an order we record your name, email address, the delivery address, invoice address, fax and telephone numbers. These data are required to provide our products and services to you.

What we do with your data

All data collected through website visits, telephone calls, fax or emails are stored as customer records on a secure server behind a firewall. Electronic information is encrypted during transmission by using Secure Sockets Layer (SSL) software.

Only West Energy employees have access to these data. We do not rent, sell or share any of your personally identifiable data with third parties unless required to do so by law.

How long we keep your data

We are required under UK law to keep your basic personal data for a minimum of 6 years.

What are your rights

If at any point you believe the information we hold about you is incorrect you can request to see this information and have it corrected or deleted.  If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/

This privacy policy is subject to change as our business evolves. You should review this website regularly to view the most recent changes. If you have any queries about this policy please contact us at Phil.West@westenergy.co.uk

Latest review May 2018.

Cookies

This cookie policy sets out how West Energy uses and protects any information that you give West Energy when you use this website. West Energy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. West Energy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section below.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Strictly Necessary Cookies

There are certain first party cookies on this site that are necessary for the site to function. These are cookies that allow you to log into the site and access any protected content.

These cookies cannot be disabled.

Third Party and Nonessential Cookies

We also use third party cookies and other nonessential first party cookies to enhance the functionality and/or accessibility of the site's content. You can indicate if you'd like to Allow or Block the these cookies.

If you deny these cookies certain areas of the site may stop functioning as expected.

Revoking Cookie Access

If at any point you change your mind about allowing Cookies on this site you can amend your choice with these Cookie Consent Settings.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE NAMECOOKIE DESCRIPTION
   
__utma Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.
__utmb Google Analytics stores IP address anonamously on its servers in the US, and neither CIVIC or Google associate your IP address with any personally identifiable information.
__utmc These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.
__utmz

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